Box Office - Revision history

Amar: Add pretty picture

2008-05-16T08:11:40Z

Add pretty picture

← Older revision		Revision as of 08:11, 16 May 2008
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	[[Category:The Building]]		[[Category:The Building]]

			[[Image:BoxOffice.JPG\|right\|thumb\|350px\|The Box Office]]

	The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). This cupboard can be used for secure storage of stage armoury as required. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.		The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). This cupboard can be used for secure storage of stage armoury as required. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.

Xander: /* Ticket System */ Corrections with regards to timeline and updates for current status of ticketing system.

2008-04-25T14:46:10Z

Ticket System: Corrections with regards to timeline and updates for current status of ticketing system.

← Older revision		Revision as of 14:46, 25 April 2008
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	==Ticket System==		==Ticket System==

	Bedlam has run a computerised box office system since Fringe 2002 initially using "limelight ticketing" and a standard printer.		Bedlam has run a computerised box office system since Fringe 2002 initially using "limelight ticketing" and a standard printer.

	The ~~current~~ Box Office system was ~~procured~~ in the summer of 2005 and is powered by the [http://newts.davidillsley.co.uk/ NEWTS] software written by David Illsley~~. The NEWTS software is~~ written in Java ~~and uses~~ a Visual Basic interface to ~~send things to the~~ ticket printer.		The Box Office system was replaced in the summer of 2005 and is currently powered by the [http://newts.davidillsley.co.uk/ NEWTS] software written by David Illsley, written in Java.

			NEWTS used to use a Visual Basic interface to communicate with a Star TSP400 thermal ticket printer, with cutter.

	The ~~ticket~~ printer is a ~~Star TSP400~~ thermal ticket printer~~, with cutter~~.		The Star TSP400 was replaced with an EPSON TM88-II receipt roll printer during Fringe 2007. This provided the benefit of reducing the cost of ticketing to about a tenth of that of purchasing branded thermal tickets. Xander wrote a Java interface to interface with the new ticket printer and additionally print the Bedlam Theatre logo onto tickets.

	~~Tickets~~ are ~~currently provided by [http://www.thermaltickets.co~~.~~uk Thermal Tickets] or [http:/~~/~~www.kalamazoosecure.co~~.~~uk/ Kalamazoo Security Print]~~		As of April 2008 we are trialling perforated receipt paper (as you would find at Vue and other cinemas), this has required further updates to the printing interface and forms part of a project to replace the entire ticketing system for Fringe 2008. The new ticketing system is intended to allow the integration a number of Bedlam IT services including online ticket booking/sales and automatic listing of upcoming shows on the Bedlam Website.

	~~Coming soon SNEWTS...~~.		If you have something to say with regards to this project or are interested to know more than you should contact [[User:Xander\|Xander]].

	==Panic Alarm==		==Panic Alarm==

80.41.213.251: /* Panic Alarm */

2006-09-25T08:09:09Z

Panic Alarm

← Older revision		Revision as of 08:09, 25 September 2006
Line 29:		Line 29:
	There is a panic alarm trigger in the office (and in the servery) when this is activated, alarms will go of in different parts of the building. '''The reset is on the top of a black box beside the printer.''' (marked reset thoughly enough)		There is a panic alarm trigger in the office (and in the servery) when this is activated, alarms will go of in different parts of the building. '''The reset is on the top of a black box beside the printer.''' (marked reset thoughly enough)

	For more information see [[Communication#Panic Alarm]]		For more information see [[Communication#Panic Alarm \| Communication:Panic Alarm]]

	==Till==		==Till==

80.41.218.4: theatrical pyrotechnics are kept in the pyro box on balconeys

2006-08-23T08:45:13Z

theatrical pyrotechnics are kept in the pyro box on balconeys

← Older revision		Revision as of 08:45, 23 August 2006
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	[[Category:The Building]]		[[Category:The Building]]

	The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). This cupboard can be used for secure storage of ~~theatrical pyrotechnics and~~ stage armoury as required. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.		The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). This cupboard can be used for secure storage of stage armoury as required. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.

	The wall at the back of the box office is quite delicate and could probably do with reinforcing but I don’t know what’s behind it and am scared to look.		The wall at the back of the box office is quite delicate and could probably do with reinforcing but I don’t know what’s behind it and am scared to look.

84.65.50.133 at 23:05, 21 August 2006

2006-08-21T23:05:49Z

← Older revision		Revision as of 23:05, 21 August 2006
Line 1:		Line 1:
	[[Category:The Building]]		[[Category:The Building]]

	The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). ~~'''The pyro~~ and ~~gun boxes are kept in here currently'''''is this true???''~~. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.		The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). This cupboard can be used for secure storage of theatrical pyrotechnics and stage armoury as required. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.

	The wall at the back of the box office is quite delicate and could probably do with reinforcing but I don’t know what’s behind it and am scared to look.		The wall at the back of the box office is quite delicate and could probably do with reinforcing but I don’t know what’s behind it and am scared to look.

80.41.218.65: /* Till */ updating tonights changes

2006-08-20T22:40:45Z

Till: updating tonights changes

← Older revision		Revision as of 22:40, 20 August 2006
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	As of fringe 2006 the till now features an immobiliser connected through the panic alarm. When the panic alarm is activated in the box office, the till will no longer open. Once the alarm is reset, the till will work again. If this stops working the till can still be opened by flicking a switch at the back, underneath the till (though this is a pain to find)		As of fringe 2006 the till now features an immobiliser connected through the panic alarm. When the panic alarm is activated in the box office, the till will no longer open. Once the alarm is reset, the till will work again. If this stops working the till can still be opened by flicking a switch at the back, underneath the till (though this is a pain to find)

			Originally the till was powered by 2x9V batteries however in the process of the above change the batteries were removed and the system is powered purely from the panic alarm however the old battery connecters are still in place connected together (the whole wiring is a bit of a mess really and should be sorted by someone that cares and has time)

	==Counter==		==Counter==

80.41.223.160 at 15:37, 17 August 2006

2006-08-17T15:37:58Z

← Older revision		Revision as of 15:37, 17 August 2006
Line 40:		Line 40:

	The thing the Box Office computer sits on. The drawer should be filled with money bags and pens by the FoH Manager. It is now attached securely to the floor. A strip of wood on the front can be delicately removed to reveal the 12v lamps giving the undercounter lighting and allow lamp changes.		The thing the Box Office computer sits on. The drawer should be filled with money bags and pens by the FoH Manager. It is now attached securely to the floor. A strip of wood on the front can be delicately removed to reveal the 12v lamps giving the undercounter lighting and allow lamp changes.

			==CCTV / trampcam==
			see [[CCTV system]]

Amar at 06:43, 16 August 2006

2006-08-16T06:43:25Z

← Older revision		Revision as of 06:43, 16 August 2006
Line 1:		Line 1:
	[[Category:The Building]]		[[Category:The Building]]

	The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). The pyro and gun boxes are kept in here currently. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.		The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). '''The pyro and gun boxes are kept in here currently'''''is this true???''. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.

	The wall at the back of the box office is quite delicate and could probably do with reinforcing but I don’t know what’s behind it and am scared to look.		The wall at the back of the box office is quite delicate and could probably do with reinforcing but I don’t know what’s behind it and am scared to look.
Line 21:		Line 21:
	The ticket printer is a Star TSP400 thermal ticket printer, with cutter.		The ticket printer is a Star TSP400 thermal ticket printer, with cutter.

	Tickets are currently provided by [http://www.thermaltickets.co.uk Thermal Tickets] ot [http://www.kalamazoosecure.co.uk/ Kalamazoo Security Print]		Tickets are currently provided by [http://www.thermaltickets.co.uk Thermal Tickets] or [http://www.kalamazoosecure.co.uk/ Kalamazoo Security Print]

			Coming soon SNEWTS....

	==Panic Alarm==		==Panic Alarm==
	[[Image:box_office_boxes.jpg\|thumb\|400px\|Panic alarm reset]]		[[Image:box_office_boxes.jpg\|thumb\|400px\|Panic alarm reset]]
	There is a panic alarm trigger in the office (and in the servery) when this is activated, alarms will go of in different parts of the building. '''The reset is on the top of a black box beside the printer.''' (marked reset thoughly enough)		There is a panic alarm trigger in the office (and in the servery) when this is activated, alarms will go of in different parts of the building. '''The reset is on the top of a black box beside the printer.''' (marked reset thoughly enough)

			For more information see [[Communication#Panic Alarm]]

	==Till==		==Till==

Amar: Reverted edit of 80.41.230.70, changed back to last version by 84.67.215.86

2006-08-16T06:41:27Z

Reverted edit of 80.41.230.70, changed back to last version by 84.67.215.86

@@ Line 1: / Line 1: @@
 [[Category:The Building]]
-The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). '''The pyro and gun boxes are kept in here currently'''''{is this true?}''. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.
+The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). The pyro and gun boxes are kept in here currently. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.
 The wall at the back of the box office is quite delicate and could probably do with reinforcing but I don’t know what’s behind it and am scared to look.
@@ Line 9: / Line 9: @@
 The stairs up to the balcony need to get cleaned and painted every so often. Other than that they can be basically ignored, try to keep them clear of rubbish and be aware that they get very slippery when it’s wet, several people slipped down them during fringe 2001.
-There is a caution slippery floor sign for when it rains or someone has been cl
+There is a caution slippery floor sign for when it rains or someone has been cleaning. The floor does get slippery but we’re mainly covering our backs if someone slips and falls.

80.41.230.70 at 06:38, 16 August 2006

2006-08-16T06:38:53Z

@@ Line 1: / Line 1: @@
 [[Category:The Building]]
-The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). The pyro and gun boxes are kept in here currently. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.
+The Box Office is the domain of the FoH Manager but require to be cleaned and have the floor painted. There are two cupboards in the Box Office, the one on the left "Cleaning Cupboard" contains cleaning supplies and the furniture for outside the building during the fringe, during the fringe alcohol tends to be kept there. The other "Box office Cupboard" contains the safe and old ticket books, it should be kept locked at all times and has two locks on it. It is more useful for locking things up during term time as the cleaning cupboard is rarely locked (otherwise people don't clean!). '''The pyro and gun boxes are kept in here currently'''''{is this true?}''. The lights are 12V type and run off a transformer in the cupboard which can be switched on with the switch beside the box office. The panic alarm button can be found under the box office and the reset button is beside the box office light switches. The panic alarm connects to a flash light in the office, red LEDs in the tech box and a buzzer in the café.
 The wall at the back of the box office is quite delicate and could probably do with reinforcing but I don’t know what’s behind it and am scared to look.
@@ Line 9: / Line 9: @@
 The stairs up to the balcony need to get cleaned and painted every so often. Other than that they can be basically ignored, try to keep them clear of rubbish and be aware that they get very slippery when it’s wet, several people slipped down them during fringe 2001.
-There is a caution slippery floor sign for when it rains or someone has been cleaning. The floor does get slippery but we’re mainly covering our backs if someone slips and falls.
+There is a caution slippery floor sign for when it rains or someone has been cl